Privacy Policy

1. Introduction

Welcome to EPD Clarity (“we”, “our”, “us”). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website epdclarity.com (the “Site”). By using our Site, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Data

When you visit our Site, we may collect certain personal information that you voluntarily provide to us, such as:

  • Your name
  • Email address
  • Phone number
  • Any other information you provide through forms or contact features on our Site

2.2 Usage Data

We may also collect information about how you interact with our Site, such as:

  • Your IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit
  • Time spent on those pages

3. How We Use Your Information

We use your information to:

  • Respond to your inquiries and provide customer support
  • Improve our Site and services
  • Analyze usage patterns to enhance user experience
  • Send you updates and information related to our services (if applicable)

4. Cookies

4.1 What Are Cookies?

Cookies are small text files placed on your device by websites you visit. They are used to remember your preferences, track your activities, and enhance your experience on our Site.

4.2 Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: Necessary for the Site to function correctly, such as keeping your cookie saving preferences from the cookie banner
  • Performance Cookies: Help us understand how visitors interact with our Site. For example:
    • Cookie Name: _ga
      • Purpose: The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site’s analytics report. The cookie stores information anonymously.
      • Duration: 2 years
    • Cookie Name: _gid
      • Purpose: Distinguishes users for Google Analytics.
      • Duration: 24 hours
  • Advertising Cookies: Used to measure the effectiveness of our ads. For example:
    • Cookie Name: GCLID
      • Purpose: Tracks conversions from Google Ads.
      • Duration: 90 days

4.3 Managing Cookies

You can manage your cookie preferences by:

  • Cookie Settings: Clicking the button in the bottom left corner of our Site to adjust your settings.
  • Browser Settings: Configuring your browser to block or delete cookies. Please refer to your browser’s help section for instructions.

5. Form Submissions

5.1 Formspark Integration

We use Formspark to handle and process form submissions on our Site. Formspark securely collects and stores data submitted through our forms.

5.2 Data Collected

Formspark may collect the following information from form submissions:

  • Personal identification information (e.g., name, email address)
  • Form data (e.g., comments, requests)

5.3 Data Processing and Security

Formspark processes and stores your data in accordance with their privacy policy. For more details, review Formspark’s privacy policy here

5.4 Data Retention

Formspark retains your data for as long as necessary to fulfill its purposes and comply with legal obligations.

5.5 User Rights

You can request access, correction, or deletion of your personal data by contacting us. We will work with Formspark to address your requests.

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

7. Data Security

We implement reasonable measures to protect your information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
EPD Clarity, s.r.o
Karadzicova 16, 821 08, Bratislava, Slovakia
info@epdclarity.com

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